Privacy Policy

This policy explains how SIYA VALVES AND AUTOMATION ("SIYA", "we", "us") handles personal information received through this website at siyavalves.com.

Information we collect

When you submit an enquiry or contact form, we receive the information you choose to provide: your name, company, business email address, phone/WhatsApp number, valve requirement details and any file you attach (such as a BOQ, datasheet or valve photo). Only share documents you are authorised to share.

We do not ask for passwords, payment card details or government ID numbers. Please do not send them through the website.

How we use it

• To review your requirement, identify supply options and prepare a quotation.
• To communicate with you about your enquiry, order, delivery and after-sales support.
• To maintain business records and meet legal, tax and accounting obligations.

We do not sell your personal information and we do not use enquiry data for unrelated advertising.

Sharing

To prepare a quotation we may need to share the technical details of your requirement (for example valve type, size, pressure class and material) with suppliers or service partners. We share only what is needed for that purpose. We may also disclose information where required by law.

Cookies and third-party services

This website uses Google Analytics 4 to measure website activity. Google Analytics may use cookies or similar technologies and sends usage data to Google; see Google's Privacy Policy for information about Google's data processing. Web fonts are loaded from Google Fonts, which means your browser connects to Google servers when a page loads. If you choose to contact us by email or WhatsApp, those services' own privacy terms apply.

Storage and security

Enquiries are received by SIYA and stored in business systems with reasonable technical and organisational safeguards. We keep enquiry records for as long as needed to respond, to support a quotation or order, and to meet legal obligations, after which they are deleted or anonymised.

Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may ask to access, correct or delete the personal information we hold about you, or withdraw consent to its use. Contact us at the address below and we will respond within a reasonable time.

Changes

We may update this policy from time to time. The "last updated" date above shows the current version.

Contact

SIYA VALVES AND AUTOMATION, Shop No. A/FF/1, Kuber City, Ratanpur, Vadodara, Gujarat – 390004. Phone +91 89808 51193.

For privacy questions, contact [email protected].